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Carpe Omnia's Help Center

&#x1F4E6; Once your order is dispatched from our warehouse, you will receive an e-mail notification with your tracking details enclosed. It will include a clickable tracking link to the selected courier website. (Rest assured, even if the link doesn&apos;t display any information, it will show up once it&apos;s updated)&#xA0;&#x1F69A; For international customers, you can track your order on your nation&apos;s courier website (i.e. PostNL, USPS, DHL Germany, etc.) with the same tracking number we initially provided once the order reaches your country.&#x1F4E7; If you don&apos;t receive a tracking code within 24 hours after placing your order, please check your spam/promotions or junk e-mail inbox. Otherwise, feel free to contact us via e-mail or live chat

📦 Once your order is dispatched from our warehouse, you will receive an e-mail notification with your tracking details enclosed. It will include a clickable tracking link to the selected courier website. (Rest assured, even if the link doesn't displ

How do I track my CARPE OMNIA order?

Orders & Delivery

What happens after I place an order?

Can I make a change to my order?

Why doesn't my tracking link work?

What are your different delivery options?

What is your return policy?

How do I return an item(s)?

Can I exchange an item(s) in my order?

Why have I not received my exchange/refund yet?

How do I return a faulty item?

Returns & Refunds

Promotional Codes and Sales

Why isn't my payment method working?

Does CARPE OMNIA accept Klarna payments?

Payments & Promotions

How do I know what size to purchase?

Will you be getting more stock?

Product

Do I have to pay custom fees?

Customs & Duties

How do I get in touch?

Contact Us

How do I track my CARPE OMNIA order?Updated 8 months ago